Sales Engineer

JOB PURPOSE

Contact, liaise and follow up with the client starting from pre-inquiry till order stage under the guidelines of the Sales Manager or Business Unit Manager and maintain a good relationship with the clients while representing the image of the company.

KEY ACCOUNTABILITIES

Establishing Good Working Relationships:

• Develop and maintain good working relationships through continuous contact of designated users and contractors.

 Liaising with Proposal Department

• Liaise with the Proposals Department to ensure that all the quotations are submitted on time in accordance with the Company policies.

 Follow-ups Sales

• Follow up with the contractors for all the allocated Quotations.
• Achieve his sales target by closing deals and sell products.

 Customer Satisfaction

• After Sales visits to customers and end users to ensure that all the customer requirements related to the project are met to their satisfaction.

Monthly Reports

• Review the sales results with the Area Sales Manager on a monthly basis and report action taken to rectify any adverse variances.

Updates to the Sales Manager

• Issuing Weekly sales visit report to the sales manager in order to update and discuss the future course of action with him.

CRM Updates

• Update CRM on a regular basis

SPAN OF Communication

• Internal:Area Sales Manager, Proposal Engineer, Proposal Manager, TechnicalDept.,ProjectsDept, Production Dept., Delivery Dept., Finance Dept., Legal Dept.
• External: End-users, contractors and consultants

Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY)

• The jobholder is responsible for making decisions related to their direct scope of work.