Overview Come join our Global Business Services (GBS) function that leverages our scale globally and strengthens and builds capabilities to fuel our growth We are looking to add a Senior Manager responsible for category management supporting Commercial team based from Hyderabad. Individual would support Demand Acccelerator team, leading a Category Analytics team of 7+ associates responsible for category performance reporting and analytics required as part of PBRs, QBRs, Range Review preparations etc. They will also cover space and assortment analytics to guide on the best product mix to drive sales & category performance across our customer base. They will also play a critical role in partnering with BUs to develop Pepsico category strategy & customer growth stories, required to drive category growth and Pepsico share. This individual will need to lead the category analysts and ensure continuous prioritization aligned to BU DX teams as well as identifying future GBS value realization opportunities ranging from productivity initiatives automation and expansion of services capabilities. Responsibilities Support DX Category Development & Perfect Store team team Be accountable to the DX LT and manage 7+ member team in GBS Ensuring his/her team delivers in an accurate and timely manner, services regarding; Category scorecarding & tracking Category periodic reviews & drivers of performance Category strategy development support Customer growth story creation support Category space & assortment analytics Perfect Store Execution scorecard & tracking Data utilisation & governance: Work on Nielsen/Kantar etc and internal data sources, drive insights for category development, Perfect Store and sales teams. Implement safe guards and automate data quality checks, e.g., regular trend-watch of data streams to identify and address potential trend breaks Initiate the project discussion with stakeholders, understand & collect the project requirements and manage end to end execution of assortment & space and Perfect Store related projects. Advise and share relevant KPIs with actionable insights for reports and best practices with BU Category & Perfect Store team to enhance the Category & Execution analytics capability further. Collate and format consumer learnings from custom insight outputs, sales performance reporting, industry periodicals, etc to help inform and develop future category strategies & Pictures of Success Ensure collaboration across Category management and Perfect Store analysts to ensure complete feed-in to the channel Picture of Success development Provide responses to ad-hoc follow-ups when double-click (additional questions) required with tables/charts for relevant data Create powerpoint presentations to be used in explaining and clarifying difficult concepts and analytical insights Support relationships with the key end-user stakeholders in PepsiCo Building DX Commercial Sector objectives into GBS priorities (aligned with service catalogue) as part of the AOP process with clear KPIs across teams which can be tracked & reporting on as part of regular governance. Work with Design leads & Cluster Lead to scale up operation in line with capability needs/ requirements Responsible for managing multiple priorities; being able to manage deadlines and deliverables Lead communication with Business Partners and potentially end-users on matters such as available capacity, changes of scope of existing projects and planning of future projects Deliver outputs in line with the agreed timelines and formats while updating existing project management tools Flag and monitor any business risks related to delivering the requested outputs Partner with stakeholders and service center leadership to develop and finetune internal COE processes (work-flow mapping, pain-points and bottlenecks management) both related to service delivery and internal center operations Improve existing processes based on frequent Business Partner & end-user feedback loop People Responsibilities Lead and motivate team setting clear vision and objectives (aligned to Sector Objectives) & support driving a “One Team” Culture between Sector & GBS with clear ways of working. Ensure the People Planning Process is executed to high standards across the team with clear PDR setting, development conversations, talent review process, career developments & promotions / remuneration. Understand any route causes of attrition with ambition to keep < 8% Ensure all new members are full onboarded understanding Commercial Sector, the capabilities, the job role, the team members (both in GBS & Sector) to set them up for success. Facilitate smooth transition of processes to team (future scope could also include other support functions) Organize weekly/monthly/quarterly reviews for subordinate team leads to ensure continuous improvement in efficiency, effectiveness and overall integration of the work with markets. Qualifications An experienced Insight or Analytics professional with experience in a leading consumer goods company with 10+ years and atleast 2+ years of leadership experience Education: MBA, Masters or bachelors in engineering/economics, statistics, marketing. Language: English Fluent High degree of familiarity with CPG and Food & Beverage industry data sources, including Nielsen/IRi (POS and HH panel), Kantar Worldpanel, etc. Deep understanding of CPG industry business performance outputs and causal measures, their relationships, and how to address business questions in a robust way that translates to simple outputs Proficient with Power Point and advance Excel skills. Willingness to learn new tools and capabilities. Strong collaborator: Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets; will be willing and able to embrace Responsive Ways of Working Can easily see how insights/research learning can improve businesses impact and frames up presentation efforts and opportunities to inform business decisions Proven analytics, shopper research experience, or consumer insights experience applying statistics to CPG industry business problems Operational experience from business servicing sector and/or consulting experience would be a plus Essential: Become an “indispensable” partner for Sector Commercial by showing great “thought leadership” with ability to recognize and take actions to improve delivery of work. Not always being asked. Navigating conflict in a collaborative way to provide a solution that works for GBS & Sector. High degree of organizational savvy Solution-oriented approach to problem solving Ability to challenge requests in a constructive way that does not damage relationships or slow progress Depth and breadth of syndicated data analytics and statistical modeling Complete understanding of internal & external data sources that could contribute to analytics roles across service centers Strong analytical thinking with proven ability to connect data & insight from category consumption, brands drivers, macro & micro trends, and future forces of consumer change and deliver clear implications for the business.
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