Manager - Finance and Costing GSC

Why join us?

Global Legal Services (GLS)provides support, guidance and advice to Global Banking & Markets, Wealth & Personal Banking and Commercial Banking Customers relating to distinct and diversified customer queries. The same includes businesses from small enterprises and mid-market companies to large multinationals along with Individuals banking with HSBC. Team further provides advice and support across jurisdictions within Legal by providing financial management, prepare and review forecast and budget, handling financial queries from multiple stakeholders.

Opportunity:

The role holder is responsible for billing review, MI and financial reporting for Group Legal. In addition, the role holder is responsible for supporting the Group Legal Operations team in delivering against these objectives, to leverage the central functions and best practice across the function and assisting Group Legal Operations in the development of controls.

The role holder will be expected to develop a comprehensive understanding of any Legal expenditure and where appropriate, provide advice and data to support the effective planning for the function.

The role holder will support the Global Legal function. Notably the jobholder will coordinate and execute the invoice management and billing review in the Legal e-billing system (Legal Tracker) for the function on end-to-end basis. This includes, but is not limited to, coordinating the team performing billing review activities, monitoring spends and budgets, assisting the component functions in any necessary control remediation and enhancement, acting as single point of contact for credit controllers at the law firms, Accounts Payable and all Legal colleagues around billing process, ensuring adequate management oversight and finance reporting, and representing the Legal function on relevant forums.

The role also requires collaboration with the Legal Operations Team within Legal function globally, Accounts Payable, and external vendors.

What you’ll do:

Job Description

• Identifying unapproved invoices in Legal Tracker and liaising with internal lawyers for approval.
• Acting as single point of contact for credit controllers at the law firms, Accounts Payable and all Legal colleagues around unpaid or unapproved invoices.
• Reviewing all invoices approved, confirming payments status, and engaging with AP for any unpaid invoices.
• Identifying, gathering, and challenging any Purchase Order and invoices not submitted through the Legal Tracker system to understand why the matter is not set up in Tracker and whether this is valid.
• Ensuring compliance and full adherence to billing guidance.
• Providing support, guidance, communications, and training to the function on invoice management and billing best practices.
• Ensuring management information and ad-hoc reports are produced in a timely manner, as well as data cleansing and reporting.
• Responsible for evolving / maintaining the invoice management framework and MI financial reporting for Legal function in the Legal GSC.
• Escalating billing issues as appropriate.
• Maintaining an open and proactive communication with relevant stakeholders.
• Continually, pro-actively identify areas for improvement in relation to billing management.
• Define and adopt best practices through collaborating with our key business partners for payments to understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Group Compliance policy.
• To maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• To be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.