Barista

Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.

Life’s too short for mediocre cups of coffee. We appreciate just how important it is to our guests that we get their favourite drink order just right. Every single time. So, we’re searching for a Barista with exceptional skills, experience, and a double shot of enthusiasm to do just that. 

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welco A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Be ready to jump into other ad-hoc duties when your colleagues need your help 
• Always follow safety procedures Punctual in attendance to check station is fully equipped to render service to guests
• Ensures and maintains the highest quality standards of operation and service in accordance with hotel policy and procedures
• Recommends to promote up selling and take order from the guest, follows up and ensure that this is carried out to the last detail
• Coordinates with staff in the assigned station as well as with other Associates/Captains
• Guest satisfaction must always be checked and any problems encountered must be relayed to outlet or station in charge
• Coordinates with Kitchen with regard to menus, buffet, out-of-stock items and other significant details that are important to the outlet
• Responsible in settling House Accounts, Room Charges, Officers Checks, Cash and Credit Card Payments and City Ledgers in Micros as well as the remittance of Cash and Cash Floats at the end of each shift
• Performs other duties as required by the Outlet Supervisor/Captain or Manager
• Is fully in charge that all coffee & tea related tools, equipment and resources are well maintained and in full working condition.
• Is fully in charge to ensure sufficient supply to prepare the goods for the guests
• Ensures that there is a constant change of offering and a pipeline of new ideas & techniques present
• To carry out any other reasonable tasks requested by your supervisor or department head or management
• Read, understand and implement the relevant sections of the F&B SOP’s.
• Make careful use of safety equipment, such as gloves, goggles, aprons, overalls, shoes etc. and return safety equipment to its designated storage area after use
• Take reasonable care when storing, handling and using chemicals and dangerous substances, lifting and carrying and using or cleaning dangerous work equipment, including machines

What we need from you

• Communication and customer service skills
• Hands-on experience with brewing equipment 
• Knowledge of various hot and cold beverage recipes and espresso production 
• Strive for excellence in an eager and motivated manner
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Passion for coffee and coffee artistry

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.me you to the world's most international luxury hotel brand.