Training & Education Officer

Job Purpose / Objective 

Provide training needs and education on technology and technical systems to E-Medical Records staff and execute daily procedures and operations at Training Centre and in projects with regard to presentations, workshops, training activities and programs.

Key Responsibilities / Accountabilities  

• Supervise the overall activities and management of operations including but not limited to conduct sessions and expansion of Medical Records.
• Prepare Medical Records lessons and the materials needed. Review and update these lessons and training materials as and when required.
• Maintain the database of Medical records courses and communicate with training coordinators about attendance.
• Prepare and deliver Soft skill presentations.
• Oversee the registration process and select applicants for the Medical Records courses.
• Ensure all selected employees must complete all registration formalities and pass the placement test.
• Prepare short-term and long-term training schedules utilizing a database for scheduling and tracking progress of participants to ensure that the learning objectives are being met while checking for compliance and completion of all requirements for assigned personnel.
• Prepare new training concepts and services review, constantly update and modify the content of the orientation courses in accordance with the needs of the organization.
• Research and develop soft skills topics that meet the needs and requirements of the HMG.
• Create presentations as well as activities based on the HMG needs assessment.
• Cooperate with Department managers to define all necessary training needs for staff training and development.
• Provide appropriate feedback and maintain records of trainees’ progress and development.
• Develop performance-based training programs and implement training programs to support employee and department needs, and evaluate training programs.
• Provide training and orientation to new hire.
• Support the department activities in coordination with relevant section and department.
• Participate in person-centered care initiatives undertaken by HMG.
• Enrich patient experience with compassion, respect and dignity
• Perform other applicable task and assigned duties that fall within the capacity of existing knowledge, skills and abilities.

Education/ Professional Qualification

• Bachelor’s Degree in business administration, training/organizational development, management information system, computer science, or related field.

Experience

• Minimum Five (5) years of relevant experience.

Professional Licensing / Certification / Training

• N/A