Sales Support

Sales Support Engineer

Responsibilities / Tasks

Responsibilities / Tasks

• Ensuring customer satisfaction is met in line with business objectives, actively supporting sales engineers, and sales channels.
• Understanding the business processes, interfacing with core business functions,
• Controlling the order execution phase with regards to costs, margins planning and risks
• Using that all sales admin tools (SAP, CRM) in the best possible way
• Manage order management process in line with GEA and GEA TR rules and regulations.
• Coordination with R&C Sales
• Coordination with local supply chain
• Coordination with BU
• Coordination with GCC Finance
• Coordination with Legal
• Commercial order management (approvals, planning, tracking)
• Building deep expertise in Commercial Coordination
• Reporting
• Planning and Coordination of Periodic Reports (Required by GCC Finance)
• Receivable Follow-Up , action and follow-up
• Back-log Follow-Up, action and follow-up

Your Profile / Qualifications

• English (proficient), preferably local language (fluent) 
• Deep understanding of business on a broad international scale with developed focus on customer needs and fulfilment of customer expectations
• Open-minded and solution oriented, strong problem solving skills
• Team player, good net-worker and negotiator 
• Very good communication skills, strong sales person
• Strong customer orientation - Ability to engage with customers at different level
• MS Office user (SAP knowledge is preference)
• Relevant experience in similar functions is an advantage
• Deep practical know-how of state-of-the-art sales process, organization methods and tools (e.g. ordering, pricing, CRM)  
• Demonstrating strong technical experience
• Having a resilient, can-do mind-set
• Being an outstanding communicator – written and verbal – able to work with individuals across levels, functions, brands, countries and cultures

Did we spark your interest?
Then please click apply above to access our guided application process.