Career Area:
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive.
Caterpillar has an exciting opportunity for a Laboratory Manager.
Job Summary
As a LaboratoryManager, you will be responsible for providing leadership to the Dubai S·O·S Services fluid analysis laboratory team and overseeing daily operations. The Manager Facilities Engineer works in collaboration with the Global SOS Services team to ensure conformity to global laboratory processes, day-to-day management of laboratory resources and building a competent & engaged team.
What you will do:
Lead, manage, and develop team lead and lab technicians to assure quality standards are met. This includes but is not limited to employee performance management process, development planning and leadership of staff meetings.
Ensure compliance to ISO9001:2014 internal certification requirements. Decisions made by this position have impact on the quality reputation of company products.
Lead team to deliver on stated quality metrics (turnaround time, etc.)
Oversee the execution of processes, plans, and tools that support the global fluid analysis process.
Maintain budget and management of Capital expenses.
Manage supply chain and inventory for laboratory processes.
Lead the development and implementation of corrective action and preventive measures to achieve quality targets. Investigate and address trends with internal and external non-conformance.
Provide support to Cat Dealer SOS Programs utilizing Dubai laboratory.
What you have
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Quality Risk Management: Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products.
Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.
Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
Skills You Will Have
4-year bachelor’s degree required
Ability to work with people utilizing appropriate influence and the ability to resolve differences.
Project Management experience in 6 Sigma, CPS, Services Marketing, and/or Lean experience
Proficiency using Microsoft Office 365 products.
Strong communication and presentation skills
Top Candidates will also have:
Familiarity with operational and/or laboratory processes
Demonstrated ability to lead a team.
Ability to mentor, coach, and/or persuade others on new methods, procedures, and/or technology.
Familiarity with company policies and procedures.
Prior laboratory management experience.
Prior experience working within a Quality Management System (QMS): i.e. maintaining quality procedures, document control, and continuous improvement.
Will require some travel
What We Offer
From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates:
Caterpillar is an Equal Opportunity Employer (EEO).
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