Corporate Quality Lead

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

As a leader in RDQ, you are a senior technical resource and internal expert in areas of critical importance to organization who regularly interacts with senior management. You apply your broad technical knowledge and in-depth knowledge of your technical specialty to identify, define and solve complex business problems.

How you will contribute

You will be the point of contact for multiple internal and external locations on quality related topics, ensuring products meet design, food safety and quality policy requirements. In this role, you will support R&D to design products, specifications and capabilities to bring consumer-inspired quality to life. To excel in this role, you will drive implementation of regional and global strategies; identify, report, monitor and direct corrective and preventive actions associated with quality KPIs, and partner with cross-functional internal and external business partners (R&D, regulatory, marketing and manufacturing) to meet our quality agenda. In addition, you will lead regional quality programs; share best practices among manufacturing sites through quality benchmarking; manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up to protect Mondelēz International and our consumers, and; be an ambassador, driving quality and sharing expertise with colleagues to ensure that quality improvement becomes an instinctive culture across the business.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Related experience in operations, quality and/or R&D
• Knowledge of quality systems (HACCP, ISO9001 and FSSC22000)
• Microbiology and food safety and sanitation experience
• Handling multiple tasks and prioritize
• Communication and leadership skills on cross-functional teams
• Statistical processes and problem-solving techniques
• Business acumen and influencing and negotiating
• Auditing certification or equivalent experience is a decided advantage

More about this role

What you need to know about this position:

• Project management and managing multiple priorities 
• Commercial strategy, process, product/package development process, food safety, plant commercialization, ingredient and package technology and training /coaching technical materials.
• Communicating effectively within MSC and leading cross-functional teams 
• Statistical processes and problem-solving techniques 
• Working with external manufacturing suppliers to ensure compliance to our policies and procedures to support compliance 
• Working with customers on quality related issues & support resolution of consumer complaints  
• Support development of a Quality culture across the manufacturing organization. Builds up expertise by conducting training programs and communicating all relevant standards, procedures/policies to ensure the Category is equipped to meet MDLZ standards. 

Education / Certifications:

Bachelor's Degree in relevant field

Job specific requirements:

• Minimum 10 years of experience in operations, quality and/or R&D
• Knowledge of quality systems (HACCP, ISO9001 and FSSC22000) 
• Microbiology and food safety and sanitation experience 
• Handling multiple tasks and prioritize 
• Communication and leadership skills on collaboration with cross-functional teams  
• Statistical processes and problem-solving techniques 
• Business acumen and influencing and negotiating 
• Auditing certification or equivalent experience is a decided advantage
• Lean Six Sigma Knowhow 
• Extensive experience in green and brown field projects 

Work schedule: Full Time

No Relocation support availableBusiness Unit SummaryMondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularCorporate Quality AssuranceProduct Quality, Safety and Compliance