Area Air Logistics Operational Care Manager

You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.

Your Role You are responsible for the delivery of operational excellence through your Operational Care (OCC) team by providing leadership + direction, while continuously optimizing production costs. Your Responsibilities  To ensure operational excellence through high quality shipment management + export/import services.
 To drive collaboration between Customer Care locations (CCL), Revenue Care (RCC), Sales, Systems +
Processes to deliver a great customer experience, along with developing of new + existing customer targets.
 To ensure supplier relationships are created + pro-actively managed ensuring delivery to service level
agreements (SLA) + Preferred Carrier Partners (PCP).
 To drive air logistics procurement + carrier relation management, developing pricing strategies by liaising
on pricing + RFQ preparation, maintaining + strengthening such relationships on the most senior levels.
 To actively manage interfaces + the exchange of information + knowledge across the organization.
 To contribute as process owner to continuous improvements of processes + controls for lean processes
focusing on cost effectiveness + productivity.
 To optimize proceedings to ensure the development of operational targets.
 To undertake the responsibilities as the local Dangerous Goods Coordinator. Your Skills and Experiences