Attend to customers’ inquires to sell all parts items at hospitable and professional manners, ensure of counter readiness and fulfillment to achieve business revenue objectives.
Responsibilities:
Attend to all customer enquiries, provide product and technical information and parts availability,
estimates to satisfy customer needs, upselling and conclude sales in a profitable manner.
Prepare parts counter for daily parts sales operations to receive customers, meet external and internal
customers demand in line with AABC and Nissan standards (NSSW).
Keep records of parts sales estimates and follow up of enquires.
Attend to all telephonic enquires to support external enquires.
Coordinate parts receipts, binning and stock updates and stores arrangements.
Assist in annual inventory and perpetual inventory during stock count.
Ensure Customer satisfaction and customer retention and data base and cash customer accounts
management.
Loss sales data input, new model parts enquiry information gathering and pass on to procurement for
demand planning.
Attend the duty on time, well-groomed and in the appropriate approved uniform.
Ensure name badges are worn whilst on front sales counter duty.
Qualification & Experience level
Education:
Intermediate level, High school.
Diploma in Automobiles engineering will
be added advantage.
Experience:
Minimum 3 years in similar position or
related to automotive business.
Specific Knowledge & Skills
Automotive parts and accessories.
EPC, PC Skills.
Bilingual.
Teamwork and Cooperation.
Customer focus.
Communication skills.
Self-development
Communicating &Influencing
Initiative
Planning &Organizing
ABOUT In 1948, late Abdulmohsen Abdulaziz Al Babtain established a small automotive business. Today Al Babtain Group is a conglomerate organization located in the State of Kuwait. Al Babtain Group integrated honesty, integrity and dedication in all aspects of the business. The group has established strongholds in the local, regional and international market. Al Babtain Group experienced continuous success throughout the past 60 years. The contemporary and flexible management approach, aligned with the long term vision and well-studied strategies are the key factor for the groups’ success. Al Babtain Group businesses include; Automotive, Information Technology, Investment, Real Estate, Finance and Industrial.
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