Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Deposit 2.0, you will dive head-first into creating innovative solutions focused on modernizing our core deposits products and platform. We are an agile team within the Consumer Bank sitting at the intersection of business and technology. Our roles work cross-functionally to drive business outcomes while putting the customer experience front and center. If you have proven experience launching successful software products in consumer-facing companies, passion for improving people’s financial lives, and the ability to craft and deliver creative solutions to challenging but exciting problems – then we are looking for you! 
Job responsibilities

•  Define and maintain a comprehensive inventory of interoperability and migration scenarios required to support two Deposits platforms.    
• Focus on customer, business, and technical experiences while helping design and establish interoperability and migration patterns for the new Deposits ecosystem.  
• Establish relationships with supporting partners to provide insight into upcoming changes and identify their interoperability and migration requirements, risks, and impediments as early as possible.  
• Provide hands-on support with engineering teams throughout the Agile development lifecycle including defining business requirements, writing, and maintaining Epics and Stories in JIRA, evaluating readiness and outcomes, and proceeding with additional iterations. 
• Help orchestrate supporting products' changes and transition to Deposits 2.0 interoperability patterns. 
• Support customer migration planning and execution as we transition from legacy Deposits to Deposits 2.0. 

Required qualifications, capabilities, and skills

• BS/BA degree or equivalent experience. 
• 5 + years of product management or technology experience with a proven track record of launching and iterating on successful products with Agile delivery. 
• Working knowledge of online and batch interfaces, middleware, and data strategies within modern architectural contexts.  
• Customer-obsessed with a passion and penchant for building lasting partnerships across complex organizations and leveraging them to achieve desired outcomes. 
• Thrives with ambiguity. Can carve a path forward and act with urgency despite long delivery horizons. 
• Excellent communication and interpersonal skills.  
• Proficient in JIRA and other work management tools – especially those requiring data structure setup. 

Preferred qualifications, capabilities, and skills

• Experience in the Retail financial industry including banking products, payments, or fintech experience a plus. 
• Prior experience with systems migrations or modernization a plus. 
   

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.