Job Description
Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer - IT Support to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT industry.
Responsibilities
- Provide technical support to clients via email, phone, and chat.
- Troubleshoot and resolve technical issues related to software, hardware, and networks.
- Escalate unresolved issues to senior members of the team as necessary.
- Document all steps taken to resolve technical issues in our support system.
- Follow up with clients to ensure that technical issues have been resolved to their satisfaction.
- Work collaboratively with other members of the team to identify and resolve technical issues.
- Keep up-to-date with the latest technology and industry trends.
Job Details
- Job Location
- Pakistan
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified