Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Job Description

Overview of the role:

This role provides support on pricing, weekly, monthly and annual reporting, and maintaining database for aftersales. This will also support the branch for contracts and system issues through service desk for faster response and resolution time.

 

What you will do:   

  • Responsible for weekly and monthly reports.
  • Responsible for annual target setting.
  • Maintenance of records of aftersales KPI database to be used for forecasting and budgeting.
  • Create corporate pricing based on deals and tender proposal for corporate customers’ request.
  • Maintenance and update of parts pricing related to service contracts.
  • Ad-hoc reporting
  • Assist all branches service staff by answering their queries and resolving their system related issues.
  • Reduce WIP and assist end user quickly in case of staff discount, special parts discount, invoice reversal/ Kms correction, package deletion from the order, split deletion, package not working, change part in the package and time clocking issues.
  • Support frontline through Service Contracts Service Desk for Contract Transfer, Contract Termination, Refund Pay-out Requests and Contract Re-instatement


Skills

Required skills to be successful:

  • Business/pricing analyst experience
  • Being a power user of Excel
  • Automotive aftersales background
  • Analytic minded

 

About the Team:

This role will be reporting to Aftersales Operations Manager wherein you will be dealing directly with different Stakeholders across the busy EV organization.

 

What Equips You For The Role:

  • 3 years’ experience in similar role.
  • Business Analyst/Pricing Analyst background is essential
  • Working knowledge of BI reporting attributes.
  • Experience in Alteryx / Tableau.

 

Job Details

Job Location
Riyadh Saudi Arabia
Company Industry
Retail & Wholesale
Company Type
Employer (Private Sector)
Job Role
Management
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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Al Futtaim Group logo
Al Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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