Sales Manager
Grow sales through active prospecting of targeted businesses, organizations, associations and
event planners for groups of 15 or more.
Report weekly bookings, monthly sales actions results, quarterly variances or manual edits as
necessary, and turndown-lost business reports as requested.
Enter all prospects, contacts, accounts and booking information in the CRM (Triple seat), and enter
basic reservation information in Guest Bridge for booked parties greater than 15.
Maintain weekly updates and details on current leads through Triple seat, and convert those leads
to bookings, accounts, and contacts.
Act as primary contact for all group clients, ensuring completion of event details and retention.
Negotiate menu and pricing. Capture the details on event orders to effectively communicate to
Operations.
Manage the booking process to obtain client signatures on CRM generated contract and event
order form to confirm bookings. Update documents and operations with changes.
Develop annual sales activity plans and competitive analysis workbook.
Attend trade shows and offsite meetings as requested.
Strategy with the General Manager to determine the appropriate yield for the space on each date
and time. Sell the event with a minimum food and beverage guarantee, ensuring the guest spends
the appropriate amount to reach the yield required.
Ensure guest satisfaction with experience.
Decisive Judgment - Make good decisions in a timely and confident manner.
Driving for Results - Challenge and push the organization and yourself to excel and achieve.
Customer Focus - Anticipate guest needs and design, promote, or support the delivery of products
and services that exceed guest expectations.
Resilience - Effectively deal with work related problems, pressure, and stress in a professional and
positive manner.
Persuading to Buy - Effectively convince people by knowing how to position the product and
understanding the audience. Change methods of persuasion to match specific potential buyers.
Managing Others - Direct and lead others to accomplish organizational goals and objectives.
Motivating Others - Inspire and lead others to accomplish organizational goals and objectives.
Negotiation - Identify the needs and motives of all parties involved and work towards mutually
beneficial agreements.
Presentation Skills - Have the skills to communicate to an audience in a formal setting.
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