Call Center/Telesales Agent - Education Field

Our client is English Community was established in 2013 with the idea of providing best english center with an alternative and more effective way of learning English. 
 

Job Description:
 

- Answer questions about products or the company.

- Answer the students' inquiries.

- Keep records of calls and note useful information.

- Experience in customer service  or telesales is essential

- Working knowledge of MS Office

- A results-oriented approach


 

Job Requirements:


 

• +3 years of experience in the same job
• Ability to learn about products and services and describe/explain them to prospects
• Very good English command
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints