https://bayt.page.link/v1TUmrkCw1dqRip19

call centre executive

22 days ago 2024/05/21

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Deal with the organization's telephonic conversations with utmost diligence and punctuality.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
Build sustainable relationships and engage customers by taking the extra mile.
Back up all the call history details by effectively utilizing the company's call center database.
Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Expertise in working as a call center professional in a professional agency or BPO.
Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
Proficient in using modern communication tools and software for facilitating formal routine processes.
Refined communication skills with an ability to persuade customers.
Flexibility and openness to innovation and improvement.

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