Front Desk Executive

About PSA BDP

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Scope

This role undertakes all reception and clerical duties such as greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities. This role will be the “face” of the company for all visitors and will be responsible for the first impression PSA BDP make.

Responsibilities

• Greet and welcome guests.
• Answer questions and address complaints received.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Booking of meeting rooms when required.
• Monitor office supplies and place orders when necessary and keep updated records and files
• Monitor office expenses and costs
• Deliver all work to a high-quality standard.
• Ensure Office policies and procedures are implemented and applied appropriately to all (internal and external customers), including the Policies and Procedures for Continuous
• Practice Improvement and Corporate Policy Manuals.
• Meet agreed performance targets and standards.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Undertake such other duties and special assignments as may be allocated by the Manager (travel arrangements, schedules etc.)

Qualifications / Experience

• Bachelor Degree
• Proven experience as front desk +3 years at a minimum with logistics industry
• Proficient in English (oral and written). Able to speak Arabic or other languages is an advantage.
• Knowledge of office management and basic bookkeeping
• Emirati National preferred