Sales Accounts Manager

Our Client an Express & shipping local company was established in 2011 for serving the documents & parcel documents to all UAE.
 

Job Description:
 

• Achieving / Exceeding the territory’s agreed revenue results.
• Closing deals for both prospects and existing customers through presentations, contracts negotiations, promoting and explaining services features and benefits and solving obstacles raising through contracts negotiations
• Analyzing revenue and shipments results and take corrective actions to drive quality revenue. 
• Increase sales revenue and expand client base within the territory through acquiring new business, developing and retaining existing customers.
• Meet reporting timelines including weekly, monthly and one-off reports for the territory. 
• Ensure the territory have sufficient prospects to support achieving the revenue targets and territory KPIs.
• Prepare and submit weekly report to Regional Sales Manager and attend daily debrief to discuss journey plan, planned activities & update him on daily business matters. 
• Manage customer’s issues and inquiries, coordinate with other departments, and ensure timely response is provided, high customer satisfaction level is achieved, and existing customers are retained. 
• Monitor market and competition activities, report to RSM/NSM changes in the market and execute agreed actions.
• Promote CLIENT existing and new services and give necessary support to management in launching services, executing marketing campaigns and surveys. 
• Give necessary support to credit control to achieve collection targets, solving customer payments issues while taking necessary actions in suspending and reactivating credit facility when needed.
• Give the support in customers special / one off project requirements, coordinate with stakeholders and monitor project until successful implementation is achieved.
• Promote and implement automated tools to customers to achieve customer satisfaction and effective shipments transactions.
• Maintain required documentation on all active, non-active, and prospective clients. 
• Develop sales presentations, create sales agreements and coordinate pricing with finance 
• Daily coordination with Operations department for any customer issues.
• Maintain customer data including contract, correspondence, customer business activities, shipping profile and special requirements
• Performs other assignments as required.
• Acquire new accounts as required.
• Achieve conversion rate.
• Customer (New & Existing) visits on time reports submission

Job Requirements:


 

• Bachelor's Degree in their respective fields of specialization.
• 2: 4 years’ experience in Sales, Marketing or Retail.
• Must have a Car.
• Experience in the shipping industry is a must (1 Year at least).
• Good user of MS-Office.
• Good - Very Good comminate in English.
• Customers complain handling.
• Communication and Negotiation skills.
• Time Management Skills.
• Good commission scheme