Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
We are looking for a motivated Cybersecurity professional to join our GTM (go-to-market) Cybersecurity team as Cybersecurity Advisor. This person will report to the Manager, Cybersecurity, with the primary responsibility of providing information security assurance to freshworks existing and prospective customers.
The objective of the role is to win the trust of customers and enable the Go-To-Market (GTM) strategy of the company by objectively representing the information security posture of the company. This role is key to providing customers with adequate, contextual, and timely information about cybersecurity.
This role will work closely with the Customer and customer-facing internal teams such as Sales, Pre-Sales, Channel Sales, Customer Success, Customer Support, Deals desk & RFP desk teams, handling information security requirements from prospective customers and existing customers.
The scope of the role includes responding to RFPs, security, and data privacy questionnaires and handling calls jointly with other teams from the Go-To-Market functions. Given the wide range of time zones we cater to, the role members will be aligned to different time zones when required.
Responsbilites:
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.