Provides front-line primary technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. Responds to, documents, and resolves service issues in a timely manner according to SLAs. Diagnoses hardware software faults and solves technical and application problems ensuring productivity is in line with set measures and client’s adopted policies and procedures.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.