Inbox Business Technologies, a leading IT and services company, is seeking a highly skilled Technical Support Officer specializing in smartphones and IP phones to join our team. As a Technical Support Officer, you will be responsible for providing technical assistance and support to clients with their smartphone and IP phone-related issues.
Responsibilities include identifying hardware and software solutions, troubleshooting technical issues, diagnosing and repairing faults, resolving network issues, and providing support in the form of procedural documentation. The successful candidate will have a deep understanding of smartphones and IP phones, strong problem-solving skills, and excellent communication abilities.
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