Job Purpose / Objective
Supervise and monitor the high quality standard in handling incoming and outgoing calls of patients and all staff in HMG; monitors, evaluates and implements the necessary action to all Client Services staff in order to maintain high quality standard in communicating and / or dealing with the patients and all staff in HMG and provides solution and prompt action to the problems related to the area of her responsibility.
Key Responsibilities / Accountabilities
Education/ Professional Qualification
High School or Diploma holder; preferably having Bachelor’s Degree with English Language proficiency or Telephone Etiquette and Customer Service
Experience
Four (4) years of experience in the same field; Hospital experience preferred.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.