Director, Retail
(11531 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
Job Summary
The Director Retail oversess all aspects of the retail operations for Atalntis The Palm , Aquaventure and Atlantis The Royal. Developing and implementing strategic plans to drive growth and profitability in the retail sector. Conduct market research and analysis to identify trends, customer needs, and opportunities for innovation. Collaborate with cross-functional teams to develop and execute business initiatives.
Key Duties and Responsibilities
Takes decisions on matters relating to the day to day retail operation within their defined work area including the strategic planning of resources Maintains a high level of presence within the retail outlets. Translates the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit Takes a lead role in building a strong sales management culture with the operations team Maintains and develops innovative and cost effective stock management Plan, organize and achieve daily, weekly, monthly and yearly financial target for all retail outlets Prior to each month’s inventory ensure all RTV (return to vendor) and Damages are processed and submitted to cost audit. Retail Department shifts management and to ensure all outlets are covered during peak periods/ weekends by the Sales Manager Retail and Officer Retail with opening and closing shifts. Developing and maintaining service standards within the Retail Department. Providing product training support for retail team with weekly on the job training. Mentoring /coaching and developing retail team - ensuring a team focus and monitoring progress toward business goals Develop and install procedures and controls to promote effective communication and adequate information flow within the retail division and across the resort. Works with the human resources department to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to. Ensures that the retail operation complies to all policies and procedures relating to Security, Health and Safety;
Skills, Experience & Educational Requirements
Extensive business experience responsible for multi outlets with the retail sector Be able to demonstrate the ability to contribute and successfully deliver against a business strategy Possess a track record of increasing and sustaining sales growth and profitability especially in challenging market conditions Influencing and negotiation skills Well-developed interpersonal skills Commercially sound with a good understanding of profit and loss accounting
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
