Background and Organizational Context
The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) in Yemen facilitates humanitarian action across the country. OCHA mobilizes and coordinates principled humanitarian response in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies, advocates the rights of people in need, supports emergency preparedness and response, and facilitates sustainable solutions for vulnerable people adversely affected by conflict and natural disasters. OCHA supports the work of the Humanitarian Country Team (HCT), the Inter-Cluster Coordination Mechanism (ICCM) national authorities, and other humanitarian partners including NGOs in Yemen.
Under the guidance and direct supervision of the Head of Information, Analysis and Communication Unit with the overall direction of the Head of OCHA the Information Management Analyst will provide support to office operations by performing a variety of standard Information Management processes in relation to the Information Management Team by ensuring high quality and accuracy of work. The Information Management Analyst promotes a client, quality, and results-oriented approach.
The Information Management Analyst will work in close collaboration with all the units in the CO, and other UN agencies staff to exchange information and ensure consistent service delivery.
Position Purpose
The Information Management Analyst will provide support to office operations by performing a variety of standard Information Management processes in relation to the Information Management Team by ensuring high quality and accuracy of work.
Key Duties and Accountabilities
Under the supervision of the Head of the Information, Analysis and Communication Unit, the Information Management Analyst will be expected to support the implementation and maintenance of OCHA’s global Information Management Strategy and to:
1. Content Management
- Manage content on relevant web platforms, provide overall quality control for the platform, and ensure content is current, comprehensive, and follows relevant metadata standards; work with external counterparts on related web platforms such as agency and cluster websites and OCHA-managed platforms to facilitate cross-site search and interoperability.
2. Data Analysis
- Design, develop, and manage databases, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability; consolidate operational information on a regular schedule to support analysis.
- Organize, design, and carry out the evaluation and analysis of location-specific datasets through meaningful statistical techniques; participate in the development and revision of data standards and advise on the application of these standards into local systems and processes; participate in the development, implementation, and management of new indicators, together with its accompanying data, to be included in a Common Humanitarian Dataset; understand, document and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability.
- Support assessment and needs analysis activities, including humanitarian needs overviews, secondary data reviews, preliminary scenario definitions, and multi-cluster initial rapid assessments; provide advice on assessment design to ensure data quality; manage platforms and tools that support data collection and analysis such as KoBo Toolbox and Open Data Kit (ODK).
3. Data Visualization
- Facilitate in the production and updating of information products such as reports, charts, and infographics by turning data into graphical products to convey messages and a storyline; develop advocacy materials including posters, presentations, and other visual materials using Adobe tools (AI, InDesign, Photoshop).
- Create interactive dashboards using Power BI.
4. Geographic Information System (GIS) & Mapping:
- Facilitate with the maintenance of spatial baseline and operational datasets in accordance with relevant standards and guidance; support the production and updating of high-quality map products and online services; maintain a repository of spatial data and ensure that the data are documented and accessible to all humanitarian partners through local and/or online services.
- Provide GIS support to the office in general and assist in the development of appropriate maps and infographic products to support humanitarian decision-making and reflect humanitarian response. Support the maintenance of an inventory of OCHA-produced maps and, where possible, those available from other humanitarian partners.
5, Perform other duties as required
- Perform other duties as required commensurate with the position.
Expected Demonstration of Competencies
Core Competencies
Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
Enable Diversity and Inclusion LEVEL 2: Facilitate conversations to bridge differences, considers in decision making
Functional Competencies
Communication
- Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Ability to manage communications internally and externally, through media, social media, and other appropriate channels
Results-based Management
- Ability to manage programmes and projects with a focus on improved performance and demonstrable results
Partnerships Management
- Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts, and others in line with office strategy and policies
Visualization & mapping
- Ability to visualize and clarify ideas, processes, or (complex) situations by making quick sketches, and drawings or using diagrams, illustrations, photos, videos, animations, and three-dimensional mock-ups to support group dialogues, reflection, ideation, problem-solving, or decision-making.
- Using abstraction, analogical, and metaphorical thinking to create compelling visuals, maps, models, or embodied thinking that provide new perspectives and help a group of disparate actors find a common language and develop a shared mental model.
- Ability to quickly grasp the dynamics of a complex system, identify key elements, entities, and their relations, create maps or models that help people inside the system, or outsiders, understand its dynamics; being able to swiftly make sense of an undifferentiated mass of information, extract its very essence, and turn that into key messages and visualizations.
Relationship management
- Ability to engage with a wide range of public and private partners, build, sustain, and/or strengthen working relations, trust, and mutual understanding.
Data Management & Analytics
- Knowledge in data management, data sciences, ability to structure data, develop dashboards, and visualization. Design data warehouses, data lakes, or data platform concepts. Familiarity with Machine learning natural language processing or generation and the use of artificial intelligence to support predictive analytics. CDMP or TOGAF9 or equivalent certification desirable.
Advocacy strategy and implementation
- Ability to create and implement advocacy strategies that lead to impactful change
Required Skills and Experience
Education
- Advanced university degree (master's degree or equivalent) in Computer Science, Information Systems, Geographic Information Systems, Graphic Design or a related field is required. Or
- A first-level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience, Knowledge, and Skills
- Minimum of two (2) years (with a master’s degree) or four (4) years (with a bachelor’s degree) of relevant experience in computer science, information systems, geographic information systems, graphic design or a related field is required.
- Experience and understanding of data protection laws and regulations, such as GDPR, and their application in information management is desirable.
- Demonstrated understanding of key information management principles, including data collection, storage, analysis, and reporting. This may be evidenced through past work experience, projects, or educational coursework is desirable.
- Demonstrated proficiency with information management software and tools, such as SQL databases, Microsoft Excel, Power BI, Tableau, or similar. Experience with programming languages for data analysis (e.g., Python, R) is a plus desirable.
- Demonstrated strong analytical and problem-solving skills, including the ability to interpret complex data, identify trends, and make data-driven recommendations desirable.
- Demonstrated Excellent verbal and written communication skills, with the ability to present complex data in an understandable and compelling manner to stakeholders at all levels of the organization desirable.
- Experience in managing projects and working collaboratively in a team environment. This includes the ability to prioritize tasks, manage deadlines, and work efficiently in a team setting desirable.
Languages
Fluency in English and Arabic Languages (Oral and Written) is required.
NOTE:
Please upload copies of your academic qualifications and 3 latest Performance Evaluations (if applicable)
Disclaimer
Applicant information about UNDP rosters
Note: UNOCHA reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNOCHA at the same grade level and with similar job description, experience, and educational requirements.
Non-discrimination
UNOCHA has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNOCHA is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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