Leverage your abilities and join the dynamic team of a leading company specializing in the fashion in Egypt.
As a Retail Manager, you will be responsible for overseeing the day-to-day operations of retail outlets. You will lead a team to ensure exceptional customer service, maximize sales, and maintain high standards of visual merchandising. Your role will involve strategic planning, staff management, inventory control, and fostering a positive work environment.
The position involves:
1.Leadership and Team Management:*
- Provide effective leadership to retail staff, including recruitment, training, coaching, and performance management.
- Foster a positive and motivating work environment that encourages teamwork, productivity, and excellence in customer service.
- Delegate tasks appropriately and ensure staff are equipped with the necessary skills and knowledge to perform their roles effectively.
2.Sales and Customer Service:
- Drive sales performance by setting targets, monitoring sales metrics, and implementing strategies to achieve and exceed sales goals.
- Ensure exceptional customer service standards are maintained at all times, resolving any customer complaints or issues promptly and effectively.
- Train staff on product knowledge, sales techniques, and customer engagement to enhance the shopping experience and increase customer loyalty.
3.Visual Merchandising and Store Presentation:
- Oversee the visual merchandising of products, ensuring that displays are visually appealing, well-maintained, and aligned with brand standards.
- Implement seasonal and promotional displays to highlight key products and drive sales.
- Monitor store cleanliness, organization, and overall presentation to create an inviting shopping environment.
4.Inventory Management:
- Manage inventory levels to ensure optimal stock availability while minimizing excess inventory and markdowns.
- Conduct regular stock assessments, monitor inventory turnover rates, and coordinate with the purchasing team to replenish stock as needed.
- Implement inventory control procedures to reduce shrinkage and ensure accurate stock records.
5.Operational Efficiency and Compliance:
- Implement and enforce company policies, procedures, and operational guidelines to ensure compliance with regulations and standards.
- Monitor store expenses and budget allocation, identifying opportunities to optimize costs while maintaining operational excellence.
- Collaborate with other departments such as marketing, logistics, and finance to coordinate activities and achieve overall business objectives
Knowledge, Skills, and Experience
We Are Looking For:
- Bachelor's degree in Business Administration, Retail Management, or related field preferred.
- Proven experience in retail management, preferably in the fashion industry.
- Strong leadership abilities with excellent interpersonal and communication skills.
- Solid understanding of retail operations, including sales techniques, inventory management, and visual merchandising.
- Ability to analyze sales data, identify trends, and implement strategies to drive growth.
- Detail-oriented with strong organizational and problem-solving skills.
- Proficiency in Microsoft Office applications and retail management software.
- Flexibility to work evenings, weekends, and holidays as required.
Benefits:
- Competitive salary package.
- Performance-based incentives.
- Health insurance coverage.
- Opportunities for career growth and development.
- Employee discounts on merchandise.
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