Senior Associate Program Manager

Breadfast was founded on dedication, integrity, inclusiveness, and respect. We believe that creating a work environment where we learn from each other, provide honest feedback, and empower each other to take initiative is essential to a healthy, positive, and open culture. We’re always looking for creative and hardworking team players who thrive in a fast and exciting work environment.
What you'll do

• Coordinate between different teams to identify and solve business challenges in a high-quality and timely manner
• Analyze reports and reviews to identify key areas of improvement to the overall experience
• Look for continuous improvement opportunities
• Report updates regularly for each project’s stakeholders
• Pilot and own new initiatives that transform our operations and improve the service we provide
• Lead cross-functional projects using insights based on data, ensure program goals are reached
• Lead end-to-end projects (from planning the project to delivering results)

What you'll need

• +3 years of experience in a relevant field
• Operational excellence and the ability to understand the operational performance, anticipate issues, and quickly understand and support in solving them when they arise
• Stakeholders’ management
• Process-oriented; you love efficiency and creating smart processes
• Passion for data analysis and the ability to drive quality improvement
• Customer centricity and passion for delivering an outstanding experience to customers
• Strong communication and the ability to drive discussions and keep focus
• Exceptional written and verbal communication skills
• Bias for action; you execute fiercely and drive results in a big way
• Self-driven & naturally curious; you excel at independently discovering solutions to complex problems
• You love learning how things work and you’re always looking for ways to innovate
• Previous experience in project management is preferred.