SWAT Senior Software Engineer "US TimeZone"

Incorta is a next-generation data analytics and business intelligence platform that excels at rapidly delivering business value from transactional data, this is the first real breakthrough in data analytics in 20 years. We provide an integrated end-to-end data experience, from data acquisition and enrichment to visualizing and sharing results. Our platform cuts project implementation time from months to weeks provides revolutionary query speed and maintains a unified, single source of truth for multiple workloads including business intelligence, analytics, and machine learning. Fully 90% of companies that try Incorta become customers, and over 98% of our customers are still with us. Our cloud-based service widens our reach into businesses of all sizes. There is simply no other analytics solution that is as cost-effective, agile, and impactful.  
The SWAT (Special Weapons and Tactics Unit) team, as the name implies, should be the A1 team in the different areas of the product. The team is the direct layer after the customer support layer.
Different areas of the product include but are not limited to, ETL, Zookeeper, Spark, cloud services (Azure, GCP, and AWS), dealing with parquet files, dealing with internal and external BI visualization tools like Tableau, Power BI, etc.

YOU WILL

• Help to identify the root cause of the customer issues (offline by checking the reported logs and other user-provided resources).
• Attend customer meetings to troubleshoot the issues with the customer (online) if needed.
• Resolve code issues sometimes; other times, delegate the identified bugs to the code owner team.
• Devise new tools that increase the supportability of the product.
• Develop new features, given that this doesn’t contradict the aforementioned responsibilities.
• Note: The working hours as well as the holidays will follow the US timezone (Monday to Friday, 4:00 PM until 12:00 AM).

YOU HAVE

• 4+ years of experience working on complex, distributed systems and strong knowledge of object-oriented programming and design.
• 3+ years of using Java for system development
• Knowledge of performance analysis and optimization.
• Knowledge of databases such as MySQL, Oracle, and Postgres.
• Familiarity with Big Data technologies such as Parquet, Spark, and HDFS.
• Experience with Cloud Storage such as GCS, ADLS, or understanding of Git and Git workflows, IDE (Eclipse or IntelliJ).
• Experience with Java unit test frameworks such as JUnit or TestNG.

BONUS SKILLS

• Experience with cloud enablement technologies, such as Docker and Kubernetes.
• Experience with memory-intensive applications Experience high complexity complex multi-threaded applications
• Experience with Incorta internals.