Associate Product Manager - Payments

Position Summary

To help drive the transformation, we are seeking a talented & proven Associate Product Manager. The candidate will assist in building roadmaps, adopt agile principles and collaborate with technology partners across suite of payments products,  such as Authorization, Capture, Optimization flows, token integration, and Account Updater.

This candidate will assist with delivering core and valued added Payments processing features across different payment instruments, and stay tuned to customer feedback using their background in product management, customer & client experience, business engineering, technical architecture and agile delivery.

The ideal candidate is an organized and self-motivated individual who manages product release plan, flexibly adapts to internal & market forces, and has superior influencing / relationship management skills.  This position will succeed by shipping experiences that deliver stakeholder results on a global scale, time-to-market, delivery clock-speed, team satisfaction, and partner satisfaction.

Responsibilities:

• Assist with Managing  the transformation of “Payments Experience” across products such as APIs and value-added services
• Assist in providing clear vision and scope documentation, use cases, product requirements/epics/stories to support agile scrum teams
• Assist with managing  the product roadmap that balances stakeholder inputs and MVP releases
• Assist in prioritizing  the product backlog based on client demand, business cases, product KPI, strategic business goals (customer R&D, competitive, market)
• Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues
• Monitor product performance with reports and dashboards, and periodic stakeholder reviews
• Monitor industry assessment that provides detailed insights into the competitive landscape and best practices
• Partner with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales...) to manage prioritization, resourcing, controls, readiness, and go-to-market plans

Requirements:

• 3+ years in product management,  or platform transformation for payments
• 3+ years of experience with modern technology stacks, including API’s, microservices, big data, cloud, etc.
• Experience in payments including acquiring/acceptance/payment processing and/or digital payments is required
• Experience in supporting the end-to-end product development lifecycle (PDLC) for large-scale initiatives
• Ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
• Positive, team-oriented attitude and inspiring skills a must
• Bachelor’s degree required 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.