Job Summary: As Events Manager, you will art of the executive team. This individual will play a key role in enhancing the member experience by creating memorable and engaging events that cater to their interests and preferences.
Key Responsibilities:
Event Planning:
· Collaborate with club management and members to identify event needs, objectives, and preferences.
· Develop creative event concepts and themes that align with the club's brand and member demographics.
· Plan event logistics, including venue selection, catering, entertainment, décor, and audiovisual requirements.
· Coordinate with vendors, suppliers, and internal departments to ensure seamless event execution.
· Create and manage event budgets, negotiate contracts, and track expenses.
Event Management:
· Oversee all aspects of event setup, implementation, and breakdown, ensuring adherence to timelines and quality standards.
· Maintain a high level of attention to detail to ensure that all aspects of the event meet or exceed member expectations.
· Troubleshoot any problems that may arise during events and implement effective solutions in real-time.
Member Relations:
· Build strong relationships with club members by understanding their preferences, anticipating their needs, and delivering personalized event experiences.
· Solicit feedback from members following events to gauge satisfaction levels and identify areas for improvement.
· Regularly communicate with members to promote upcoming events, gather RSVPs, and address inquiries or concerns.
Event Marketing and Promotion:
· Collaborate with the membership team to develop promotional materials and strategies to drive attendance and engagement at club events.
· Utilize various communication channels, including email, social media, and the club website, to promote events and engage with members.
· Monitor event attendance and participation levels, analyze data, and make recommendations for optimizing future events based on member interests and feedback.
· Bachelor's Degree in relevant field
· Proven experience of 3-5 years in event planning and management, preferably in a high-end hospitality or members club environment.
· Proficiency in event management software and Microsoft Office Suite.
· Requirement open for all nationals
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