Catering & Sales Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.

A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.

Four Seasons Casablanca is looking for a Sales & Catering Coordiantorwho shares a passion for excellence and who infuses enthusiasm into everything he / she does.

Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

About the role

Sales Coordinator provides administrative and sales support to the Sales Team, Conferenceand Services Team as needed. Sales Coordinator works closely with Sales Managers based on commercial objectives to convert business opportunities including but not limited to preparation of proposals and contracts, seamless data input and data analysis, handling various sales communications and maintains multiple databases.

The candidate must be a team player with strong customer care, excellent attention to detail and interest in sales and catering.

What you will do

• Support Sales Managers by responding to general inquiries and client requests, preparing sales documents (proposals, contracts, presentations) and actively conducting follow-up activities.
• Providing administrative support and performing other tasks and projects as required by the Director of Sales and Director Of Marketing.
• Respond to inquiries in absence of Sales Manager, submit RFP’s on Cvent and similar platforms.
• Assist in planning and execution of site inspections, fam trips, client entertainment and similar sales activities.
• Answer incoming phone calls and pre-qualify leads in a time-efficient and professional manner.
• Comply with Four Seasons standards for sales and marketing, while working closely with all team members of the Sales & Marketing Team.
• Prepare internal communication and attend internal meetings in order to share information efficiently and in professional manner.
• Use company wide programs and platforms for group business development.
• Manage and maintain Golden Sales & Catering high quality data input including account creation, account activities, contact information, client email lists, bookings] etc. in accordance with Four Seasons standards.

The Coordinator provides administrative assistance to Catering and Conference Service Managers assisting with contracts, BEO’s, and office administration :

• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails.

  
  

• Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Manager .

  
  

• Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes.

  
  

• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers.

  
  

• Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns.

  
  

What you bring

•  College degree.
• Excellent in the use of Microsoft Office; PMS and Golden S&M knowledge is considered as advantage.
• Excellent writing, presentation, communication and organizational skills.
• High attention to detail, proactive and customer service-oriented approach.
• Ability to multi-task in a fast-paced environment.
• Proficient bilingual oral and writing skills (French / English).

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.

Learn more about what is like to work at Four Seasons – Visit us:

https://jobs.fourseasons.com

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https://twitter.com/FourSeasonsJobs