Reports to: QA/QC Manager
Category: FTE
Location: Dammam, KSA
Unit / Division / Department / Section: FPI KSA/Manufacturing/QA-QC
JOB PURPOSE
Responsible for ensuring that the Company’s QA Policies & Procedures are correctly implemented and followed at all times.
JOB DIMENSIONS
KEY ACCOUNTABILITIES
Description
Maintain Quality System:
▪ Maintain company’s the Quality Management System at all times and ensure its implementation in order to comply with the industries requirements.
▪ Develop, establish and implement the quality management system in coordination with the management and all other departments in order to ensure continual improvements.
▪ Recommend and initiate continuous process improvements
▪ Will be the local recipient, custodian and controller of know-how and updated received from TID-KHM. Also ensures correct implementation of the know-how in the factory.
Responsibilities / Performance Measures
▪ Availability of Company Quality Manual & Quality Policy
▪ Availability of Process flow charts & Procedures
▪ Availability of Quality Objectives & Work environment feedback records for minimum production & QC processes.
▪ No. of improvement projects
Company’s Accreditations & Product certifications.
▪ Ensure maintenance and renewal of company’s Accreditations and product certifications as required in order to maintain their continuity.
▪ Availability of List of Accreditations & its Status.
▪ Availability of Certificates of product certifications & other accreditations.
▪ Availability of Third party audit reports (QMS)
▪ Availability of Product certification audit reports
Leadership:
▪ Ensure the effective achievement of QA departmental objectives through the leadership of the QA section – setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and the performance of the section.
▪ Individual objectives, training and development plans in place for all direct reports within the timescales defined by the corporate Performance Management process.
▪ Frequency of feedback & appraisal meetings.
Update National & International standards within Company:
▪ Ensure that any changes to National or International Standards to which the Company operates are updated as and when changes are implemented so as to comply to the latest requirements.
▪ Availability of List of current National & International Standards in use within the company.
▪ Availability of Standards.
Update National & International standards within Company:
▪ Ensure that any changes to National or International Standards to which the Company operates are updated as and when changes are implemented so as to comply to the latest requirements.
▪ Availability of List of current National & International Standards in use within the company.
▪ Availability of Standards.
Review and update Assurance Procedures;
▪ Renew, update and circulate revisions to the Quality Assurance Procedures as they occur through the issuance of controlled documents in order to ensure that only the latest documents are in use.
▪ Availability of QMS Procedures & its status
▪ Availability of Document Transmittal Note
▪ Availability of List of Controlled Document & its holders.
Quality Audits:
▪ Conduct Internal Quality (QMS) Audits, raise NCR’s in case of non-compliance and ensure their close outs. Prepare internal audit reports in order to ensure compliance to requirements
▪ Availability of Internal Audit Schedule
▪ Availability of Internal Audit Reports
▪ Availability of Non-conformance Reports with corrective & preventive actions.
▪ Availability of Non-Conformance Log with status
Training programs & individual assessment.
▪ Ensure that training programs are generated by each department and ensure that individual assessment are regularly undertaken and documented so as to ensure compliance to requirements and to provide a platform for continuous improvement of the QMS.
▪ Availability of Training Programs/Assessment Records
▪ Availability of Training Certificates(external)
▪ Availability of Training Feedback records.
SPAN OF COMMUNICATION Internal:
▪ Senior, middle & lower level staff and specialist functions.
▪ General Manager Operations on a weekly basis to report progress versus departmental targets and to discuss any pertinent issues.
▪ Liaison with all Managers, Head of Departments & Supervisors to ensure that QA activity is carried out without disrupting any operational activity.
▪ Managers, Head of Departments, Supervisors on a weekly basis to report and discuss any pertinent issues.
External:
▪ Third Party Auditors, Clients representatives and Accreditation bodies
JOB RELEVANT INFORMATION (BOUNDARIES & DECISION-MAKING AUTHORITY)
▪ Authorized to issue NCR’s in case of non-compliances and ask for corrective actions.
▪ The jobholder has a decision-making responsibility as per company’s authority level.
▪ Freedom given to priorities jobs on the basis of operational need in consultation with the Plant Manager & GM Operations.
▪ Freedoms given to define standard working instructions/procedures for all QA activities but these require approval, GM Operations prior to implementation
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