Assistant Director of Food and Beverage - Mandarin Oriental Downtown, Dubai

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

The Assistant Director of Food & Beverage will assume full responsibility for all related operational, administrative, and financial aspects of all assigned Food & Beverage outlets, conferences and banquets.

Key Responsibilities:

• Assist the Director of Food & Beverage in planning, organizing, and executing all aspects of food and beverage operations.
• Oversee all operational and administrative aspects of the designated departments as appropriate, ensuring exceptional service and culinary excellence.
• Assist in developing and implementing cost control measures to optimize profitability without compromising quality
• Enforce and monitor that all operational standards, as per established policies, SOPs, and quality measures are in place at all times
• Collaborate with the respective culinary leaders to plan menus, prices, and promotional events to maximize revenue-generating opportunities in line with market demands
• Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest feedback, and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective culinary leaders.
• Foster a culture of teamwork, collaboration, and continuous improvement among the food and beverage team.
• Train, evaluate, and schedule all colleagues per the applicable standards, and policies and as per the overall business requirements.

Qualifications:

• Minimum 3 years experience working in a luxury hotel environment. Middle East experience is an advantage.
• Minimum of 2 years of F&B experience within a luxury hotel or fine dining environment. A hotel pre-opening experience is an advantage.
• Proficiency in hotel management software; prior experience with PSMS is an advantage.
• With a Senior High School Diploma or equivalent. An advantage is a vocational Diploma in Hospitality and/or a Bachelor’s degree in hospitality/Hotel/Business Management.
• Strong interpersonal and communication skills, with the ability to interact effectively with guests, colleagues, and stakeholders at all levels.
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
• With a proven track record of delivering exceptional guest service and resolving issues effectively, and motivating and developing high-performing teams.
• Physical capabilities to stand for a long period.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays, as required by business needs