housekeeping supervisor\Manager

·   Ensuring Personal Hygiene standards, uniform code and code of behavior is strictly followed and complied

·   Ensuring smooth operation of the assigned accommodation

·   Supervising the performance of the Room Boys

·   Organizing and facilitating the room cleaning process

·   Allocating on a daily basis the rooms and deep cleaning tasks to designated team members

·   Ensuring cleanliness of guest rooms, corridors and the common areas in the location

·   Checking the occupied and departure rooms, giving special attention to guest needs

·   Ensuring that the entire operation is performed as per the laid down standards

·   Conducting routine inspections of guest rooms to ensure they meet PSGS standards

·   Achieving positive outcomes from guest queries in a timely and efficient manner

·   Carrying out lost and found procedures

·   Reporting maintenance issues to the respective department

·   Assisting the Housekeeping Manager with training requirements

·   Sharing the team’s needs with the respective Management

·   Assisting other departments wherever necessary and maintains good working relationships with all units

·   Following Health and Safety measures including Code of Accident Prevention

·   Paying constant attention to Safe Work Practices and immediately addresses any unsafe act witnessed

·   Conducting stock inventories to ensure adequate supplies are available

·   Investigating complaints regarding Housekeeping, Laundry service and equipment and take corrective actions

·   Performing other duties as directed