provide administrative support across the Center. Will handle the flow of ... , identifies caller and reason of call and forward incoming phone calls ...
technical expertise in call and video routing, optimization, call and video flow ... provide customers voice and video call services without interruption. Program: OMDAC ...
, document and retrieve information in call tracking database • Respond to customer ... of college education. No prior call center experience is required • Ability to ...
. Maintain and monitor the Data Center and NOC infrastructure. Advanced problem ... when needed) on all Data Center products and solutions. This includes ... of the after-hours on-call...
knowledge and working experience of call center systems & solutions. Qualifications: Bachelor ... knowledge and working experience of call center systems & solutions. Experience:...