Job Description
Overview of the role:
A Visual Commercial Merchandiser is responsible for planning and building displays that maximize impact on a day-to-day basis. Will be responsible for presenting products in a way that attracts customers and maximizes sales. On top of the visual merchandising duties, the incumbent is also required to run and manage the shopfloor.
What you will do:
Visual Merchandise
- Create and adapt visual merchandising proposals according to these priorities. And create a unified and tailored solution for the different types of stores
- In-charge of merchandising the store in accordance guidelines and promote new lines effectively
- Work closely with the operation team to ensure that the best RFID practice is always in place
- Control product levels in stores and communicate with the commercial manager
- Support customer service with product, knowledge, and awareness of the following:
- New Arrivals
- Ranking of best seller
- Offering Alternative
- Resolve customer queries as they arise and refer to senior management when necessary
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Commerciality
- Coordinate with Commercial Director to develop the commercial/merchandising skills of the Commercials and Managers. Also, work on the improvement of the Sales and product trainings for all stores in your area
- Analysing the sales reports to identify priorities to work during the following days (opportunities, potential and problem subfamilies)
- Supports the commercial manager to identify and action creative and visual ideas for the store
- Analyse daily information and react to it accordingly
- Gather feedback from Commercials and Store Managers on the week’s proposals and make improvements
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Tasks
- Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying)
- Process sales, exchanges, and refunds efficiently, accurately, and quickly in all payment methods
- Ensure that good housekeeping standards are maintained on the shop floor when required and ensure that the Cash desk areas are replenished and kept tidy throughout the day
- Ensure that customers are acknowledged and receive a quality services either face to face or over the telephone
- Maintain excellent standards in the stockroom by organizing and
- Prepare and follow up for delivery preparations and executions
- Upkeep with season trends and markets challenges/survey
- Provide updates and comm on products focus and arranging the stockroom efficiently
- Continually develop stocks knowledge and promotions throughout the store
- To deliver excellent customer services to achieve store sales target and proved great customer experience
Skills
Required Skills to be Successful
- Innovative - Generates suggestions for improving work
- A good sense of design, color, style and fashion
- Visual flair and creative thinking required
- Strong systematic organized to approach to work
- Articulate and good communication skills
What equips you for the role:
Commitment Hours
- Flexibility to work varied hours including weekends and public holidays (shift work, retail hours)
- Operation starts as early as 8am, and ends as late as or at 11pm
Minimum Experience
- Previous fashion retail experience and/or excellent customer service experience preferred
Job Details
- Job Location
- Singapore
- Company Industry
- Retail & Wholesale
- Company Type
- Employer (Private Sector)
- Job Role
- Marketing and PR
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
