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Mohammed Baddar's image  
Answer added by  Mohammed Baddar, Senior Account and Relationship Manager, BMW Middle East – Financial Services
8 hours ago

Customer service often has more impact than product quality. If customer service is superb, people forgive flaws in products. They appreciate being valued. A stellar expe ... See More

HANNAH ROIZA SANOY's image  
Answer added by  HANNAH ROIZA SANOY, Front Desk Clerk , Cashier and Waitress, Hotel Camila 2
2 days ago

Excellent customer service over rides good quality. It is because when you have excellent customer service you will have great relations with your guests, that will be th ... See More

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Answer added by  Syed Faraz , work force officer, International Recuirtment Company
17 hours ago

istening and Paying attention to customers. You cant satisfy the needs of customers if you dont have Listening Skills to first understand what exactly they need. When a c ... See More

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Answer added by  edward odame amoah, Security Officer, Vizico company Ltd
1 day ago

I will always choose Excellent customer service over good quality because an excellent customer service is going to make the customer come back for another business than ... See More

Omar Hammoud's image  
Answer added by  Omar Hammoud
2 days ago

Depends on both factors, if 1 is bound to be perfect and the other is inacceptable, it should be customer service. If not, better quality paired with a good enough custom ... See More

Sherif Sabry Mohamed Hassan  Abdalla's image
Question added by Sherif Sabry Mohamed Hassan Abdalla Strategy marketing manager El Nasr manufacturer for Sulfonic acid and Sodium Silicate
1 year ago

How would you satisfy a very angry customer/client who need to return an item after exceeded the warranty time frame?‎

A client have bought an electronic device and after exceeded the warranty time period the client wish to return the item and get a full refund. Client haven't mentio‎ ... See More

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Maryam Javaid's image  
Answer added by  Maryam Javaid, Lecturer of English Literature, Faisalabad Institute of Management & Sciences
5 days ago

While both are crucial, excellent customer service often trumps good quality as it fosters trust, loyalty, and positive word-of-mouth, leading to long-term customer relat ... See More

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Question added by atef hammami Contact Centre Leader Malomatia
11 months ago
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1
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30
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1
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Fatjona Shehi's image  
Answer added by  Fatjona Shehi, Procurement & Commercial Specialist , Assaco Design Metal Constructions WLL
2 years ago

Good products keep costumers interested, but sales and after-sales services keeps them loyal

Aya Fekry's image
Question added by Aya Fekry Certified Professional Coach / Freelance Perception Key
7 years ago
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1796
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