Booking process:
- Online booking management system:
· Daily review
· Closing dates and flagging days needed to market
· Updating the prices, availabilities and informationReview affiliate sites booking and information
- Messaging:
· Replying to guest messaging on whatsapp and social media
· Push messages for guests
- Phone: Receiving guest calls
- Prepare the runsheet and communicate with the venue
- Manage and track influencer bookings
Sales Tracking:
- Preparing weekly sales report and forecast for Dubai operation
- Monthly follow up on sales results from overseas partners
- Sending monthly invoices to overseas partners and franchisees
- Preparing monthly sales reports for Dubai
- Follow up on collections of invoices
Private Events:
- Handle enquiries regarding private events.
- Send proforma invoices
- Communicate with the venue
- Send invoices and follow up on collection
Finance & Book-keeping:
- Processing regular payments and refunds
- Recording and keeping track of all payments
- Preparing monthly reports for the accountant
- Manage and keep track of the company’s documentation
Props and Equipment:
- Keeping up to date lists of equipment and props
- Manage recurring props and consumables purchases
Research:
- Perform online research as requested
- Reach out to target alliances through introductory emails as required
Requirements:
- 3+ years of experience as administrative officer or administrative assistant;
- Excellent command of office programs and tools;
- Knowledge of finance and accounting;
- Attention to details and communication skills;
- Good command of English;
- Arabic language will be a big plus.
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