time management. Successfully uses Microsoft Office programs (Word, Excel, Outlook, PowerPoint ... feedback on quality to QA supervisor. Identifies training needs, trends, and ...
the front, middle and back office in a seamless and connected ... that cater to Contact Center Supervisor persona. Strong understanding of Workforce ... : flexible, remote and required-in-office....
them by the department Manager, Supervisor, or Lead including participation in ... work as prioritized by a supervisor, and escalating conflicts and issues ...