leaders in our industry for customer service, by effectively driving follow-up ... all tasks that relate to customer satisfaction. Roles & Responsibilities Jointly ...
management Responsible for customer satisfaction through quality of service and through regular ... accuracy of e-Optimum and Customer Notification. Accountable for maintaining...
customer-centric approach, and a background in team management, services, service delivery ... resources to attain/exceed defined customer objectives. Responsible for driving...
resolution Proficiently manage customer issues and escalations, adhering to service level agreements ... (SLAs) across severity levels to meet or exceed customer ...
clients along the Know Your Customer (KYC) lifecycle. This includes functions ... . The role must have great customer service standards to define, analyze, to ...
, your ability to build strong customer relationships and keen understanding of ... positive 'can-do' approach. - Your customer service passion shines through strong, adaptable ...
when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due ... Exhibit the highest standards of customer service to our internal and external ...
business outcomes, you comfortably translate customer requirements into a distinguished design ... have a demonstrable understanding of Service Oriented Architectures (SOA), as well...
relationships. You must have excellent customer service standards to define, analyze, and ... clients along the Know Your Customer (KYC) lifecycle. This includes functions ...