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Furqan Khan's image  
تم إضافة الجواب من قبل  Furqan Khan, Senior Customer Service Associate ( Banking Process| Fraud Operation s ), Teleperformance (CHIME)
قبل 2 يومين

Excellent customer service typically overrides good quality because satisfied customers often prioritize positive experiences over product perfection.

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تم إضافة الجواب من قبل  Gaudy Bosibori , Customer Support Assistant Manager, Power Financial Wellness
قبل 2 يومين

In industries where reliability and performance are critical, good quality may take precedence. In contrast, in service-oriented industries, excellent customer service mi ... الإطلاع على المزيد

wael Amer's image  
تم إضافة الجواب من قبل  wael Amer, مدير تشغيل, فوكس للمواصلات
قبل 3 أيام

Good products it is the first point and good services keeps the customer loyal    

Yosra Tebni's image  
تم إضافة الجواب من قبل  Yosra Tebni
قبل 3 أيام

Customer service and service quality cannot cooperate because they are interconnected and interact together. Therefore, the patient customer is the one who can gain the c ... الإطلاع على المزيد

Norjannah Malawad's image  
تم إضافة الجواب من قبل  Norjannah Malawad, Customer Service Agent, Asiaf Development Company
قبل 3 أيام

To ensure customer retention, it is essential to provide excellent customer service and maintain high-quality products and services. These two elements go hand in hand.

dharwesh hameed's image  
تم إضافة الجواب من قبل  dharwesh hameed, Administration - Customer Service Manager, Rollc Metal Industries
قبل 3 أيام

When we Implement the Good Quality Process we will achive with Customers Satisfaction 

محمد ناصف's image  
تم إضافة الجواب من قبل  محمد ناصف, cash and pickup, Kfc - Egypt
قبل 4 أيام

Both because if customer service is bad, it leaves the customer with a negative impression of the institution, and good quality also reduces negative reviews and maintain ... الإطلاع على المزيد

Sherif Sabry Mohamed Hassan  Abdalla's image
تم إضافة السؤال من قبل Sherif Sabry Mohamed Hassan Abdalla Strategy marketing manager El Nasr manufacturer for Sulfonic acid and Sodium Silicate
قبل سنة واحدة

How would you satisfy a very angry customer/client who need to return an item after exceeded the warranty time frame?‎

A client have bought an electronic device and after exceeded the warranty time period the client wish to return the item and get a full refund. Client haven't mentio‎ ... الإطلاع على المزيد

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يجب أن تتألف الإجابة من 25 حرفاً على الأقل.
Abdullah AlAkrami's image  
تم إضافة الجواب من قبل  Abdullah AlAkrami, Sr. customer services, Marti Rent Cars
قبل 4 أيام

In most cases, excellent customer service can override good quality, as exceptional service can often compensate for minor quality issues. However, consistently poor qual ... الإطلاع على المزيد

Abhijitt  Mukharjii's image  
تم إضافة الجواب من قبل  Abhijitt Mukharjii, Regional Operations Manager – Western and Southern Regions, Nesma United Industries Co. Ltd.
قبل 5 أيام

The impact of excellent customer service versus good quality can vary depending on the context and the specific needs and preferences of customers. However, in many cases ... الإطلاع على المزيد