Operations Administrator

Hello there!👋 If you're an Operations Admin with retail experience, based in Dubai & have lived in the UAE for 5+ years this might just be the perfect role for you.

Roles & responsibilities:

• Manage the clerical and administrative functions of an office. Ensure peak organisational operations and provide preventative measures by identifying bottlenecks.
• Assisting with and following all the established policies and procedures. Ultimately improving operational efficiency where identified.
• Managing & arranging inventory.
• Overseeing fulfilment of all orders for the customers via our online store and offline purchases, as well as third-party bulk orders, such as distributors & stockists.
• Maintaining general office files including job files, vendor files, and other files related to the company's operations as necessary.
• Overseeing the maintenance of office facilities, and equipment.
• Dealing with customer correspondence and supporting the customer service team where necessary.
• Providing direct administrative support as needed, including scheduling appointments, meetings, and events, booking travel, and maintaining the filing system.
• Mailing and shipping packages & orders, updating the customer database and employee list.
• Performing bookkeeping tasks such as invoices, monitoring accounts & Product Registration Certificates (PRCs), other related paperwork, and their expiry dates.
• Support and oversee the accounting function, prepare monthly payables, and save into related folders for the accounting department.
• Sourcing manufacturers and new suppliers when required and managing the existing relationships.
• Assisting with booking consultations & managing the schedule for in-house health coaches.
• Webinar & event coordination and support when necessary.
• Establishing good professional relationships with all our stockists & distributors.